International Shipping

Shipping times

COUNTRY	STANDARD (BUSINESS DAYS)
Australia	4-5 days
Austria	3-5 days
Canada	3-5 days
Finland	3-5 days
Estonia	3-5 days
France	3-5 days
Germany	3-5 days
Hong Kong	2-3 days
Israel	4-6 days
Italy	3-5 days
Japan	2-3 days
Latvia	3-5 days
Malaysia	3-5 days
Netherlands	3-5 days
Norway	3-5 days
Poland	3-5 days
Scotland	4-6 days
Singapore	2-3 days
Spain	3-5 days
Sweden	3-5 days
Switzerland	4-5 days
United Kingdom	3-5 days
United States	3-4 days
Rest of World	7-14 days

Countries we don’t ship to

Algeria

Argentina

Brazil

Christmas Island

Crimea

Cuba

Heard Island

Iran, Islamic Republic

Iraq

Libya

McDonald Island

Morocco

Somalia

Sudan

Syria

Turkmenistan

Tunisia

Venezuela

How are taxes and duties calculated?

For Duties Delivered Paid (DDP) Orders: Duties and taxes may be included in the price depending on the ship-to country. If not included in the price, they will be shown at checkout.

For Duties Delivered Unpaid (DDU) Orders: As the customer, you are liable for all import duties, customs and taxes levied. Payment of these is required to release your order from customs on arrival.

What is the exchange rate applied?

William Wallace is not responsible for any discrepancies in currency conversation or values rates that your credit card or bank company may use when purchasing from our website. If you have questions concerning this, please contact your bank or credit card company.

International taxes & duties

Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. However, this is just a general guideline and may vary depending on the country to which the order was shipped. You should contact your customs office for specific amounts and percentages.

William Wallace cannot control and is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information. Note, on rare occasions, customs agents may delay delivery of some packages.

Note:

• Customs offices in some countries or regions require the importer of record to provide a particular form of identification before releasing a shipment. You may be required to provide an identification number such as a Unique Identification Number, CPF, or Tax ID.
• Countries/regions that require an identification number include Brazil, Chile, China, Ecuador, India, Israel, Peru, Qatar, South Africa, South Korea, Taiwan, and Turkey.